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Emergency Information

Please contact SLU鈥檚 Office of International Services for any situation or condition that jeopardizes your physical or mental health, safety, well颅being, or program participation, and/or requires the intervention of program staff.

This may include, but is not limited to: civil disturbance, natural disaster, severe or prolonged illness or injury requiring hospitalization, disciplinary action, emotional or behavioral disorders, illegal actions (i.e. drug use), absence from program site, or academic probation.

If you are a family member or friend who has been contacted by a SLU student about an emergency, and it is unclear whether or not the on颅site staff are aware of the situation, please contact the Saint Louis University Office of International Services.

Contact Information 

Saint Louis University Office of International Services (St. Louis)
1颅-314-颅977-颅2318 (Monday颅-Friday, 8:30 a.m.颅-5 p.m.)
1-颅314-颅977颅-3000 (after hours)
internationalservices@slu.edu

Saint Louis University Madrid Student Life Office (Madrid)
34颅-915-颅545-颅858 (Monday-颅Friday, 9 a.m.颅-7 p.m.)
34颅-638-颅763-颅758 (after hours)

Health Emergencies: GeoBlue Health Insurance 24/7 Emergency Assistance
1-颅610-颅254-颅8771 (from outside the United States)
globalhealth@geo-blue.com
In an emergency, seek appropriate medical care directly, and then call GeoBlue. Students are advised to contact GeoBlue within 24 hours, in the event of an emergency.

Office of Overseas Citizens Services (U.S. Department of State)
1颅-202-颅501-颅4444 (from outside the United States)

Center for Disease Control and Prevention International Traveler's Hotline
1颅-877-颅394-颅8747

What Information to Share

If an emergency call is necessary, please provide as much information as possible:

• Your name
• Country and program of study
• Student(s) names
• Date and time of occurrence/condition
• Description of occurrence/condition
• Action taken thus far
• Action requested of officer (if appropriate)
• Return contact information

Political, Social or Natural Emergencies

In the event of a political, social or natural emergency, the Office of International Services will be in close contact with the on颅site staff and/or U.S. program contact for any study abroad program offered through Saint Louis University.

The on颅-site staff will in turn seek advice from the local authorities and the U.S. consulate or embassy nearest the program location. Assistance will be managed in coordination with our medical and security insurance provider.

Parents, friends and family are asked to communicate with the study abroad staff to allow on-site staff to focus on working with students and local officials.